Experiment and learn together
That was the ambition of the GIFT Action Research where 10 museums from EU and USA made experiments, discussed learning and took part in developing knowledge and methods for the museum sector. The process was managed by researchers from ITU and facilitators from Culture24.
What we did
The GIFT Action Research is part of the GIFT Project that seeks to help museums create deeper personal encounters with cultural heritage for their visitors in physical and digital realms.
At 5 workshops, researchers and museum professionals collaborated to better understand the practical and organisational challenges in undertaking this work.
The museum professionals were supported to run small scale experiments in between workshops. These experiments investigated the challenges further.
Recommendations
Through the GIFT Action Research, we developed recommendations on:
- Experience Design – these recommendations were developed by testing design approaches as part of making experiments.
- Organisational Change – these recommendations were developed as a concluding step in the process, using the ‘How Might We’ method, inspired by Derby Museums’ Handbook on Human-Centred Design.
The recommendations include concrete methods and examples – all developed in close collaboration between researchers and museum professionals.
Participating Museums
Arken Museum of Modern Art
Denmark
Brighton Museum
UK
Centro Arti Opificio Siri
Italy
Danish Museum of Science and Technology
Denmark
Museum of Making
UK
The Munch Museum
Norway
The Norwegian Center for Holocaust and Minority Studies
Norway
Royal Albert Memorial Museum & Art Gallery
UK
San Francisco Museum of Modern Art
USA
Tyne & Wear Archives & Museums
UK
